Banking Insights

July 02, 2024  |  by Michael Engel

Navigating increasing competition, dwindling customer loyalty, rising costs, and a skilled labor shortage, financial institutions strive to meet evolving demand for payments. Discover how mpre agile systems boost efficiency.

June 12, 2024  |  by Freddie Raphael

The first use case, people think about for a teller cash recycler and the most common one is behind the counter. But there are other installation and use cases that can make sense depending on your branch strategy. This blog explores different kinds of installation and when they make sense.

April 24, 2024  |  by Anna Rodriguez

To really profit from the potential of teller automation, you have to view your solution end-to-end. But what does that actually include?

March 27, 2024  |  by Helena Müller

The financial services industry faces accelerated change driven by technology and shifting consumer mindsets. Discover how adapting to emerging technologies, experimenting purposefully, and embracing sustainable practices are critical for remaining competitive and meeting evolving customer demands while ensuring regulatory compliance.

March 13, 2024  |  by Stephan Maass

Some things are simple to learn, but take a lifetime to master. Similarly, the concept of recycling cash is simple but as we all know there is a level of complexity to it. Especially, if you want to make use of its full potential. In this blog we will take a closer look at the choice of cash cassettes and what benefits the right combination can bring.

February 19, 2024  |  by Matt Dunlap

Many consumers still prefer to conduct cash transactions at the teller. As such, financial institutions need to continue to offer access to cash at the teller to fulfill their customers expectations. But how to do it in the most efficient way possible? Teller automation has come a long way already and is now ramping up to take the next big step in its development.

December 11, 2023  |  by Jodi Neiding

Operational efficiency remains one of the top priorities of financial institutions. Especially in cash handling there is potential to achieve a sustainable cost reduction and simultaneous productivity improvement. How? With cash recycling. But to achieve the highest possible effect, you have to do it right.

September 18, 2023  |  by Edilberto Carrioni

Despite the growing popularity of digital channels many consumers still like – and expect – to interact with a teller on a regular basis. How can financial institutions offer this service and position themselves as a trusted partner that values a personal relationship with their customers amid the high pressure to safe costs?

July 10, 2023  |  by Joe Myers

With AI, financial institutions can reduce the rate of ATM failures, be better positioned to address the pain points of customers, combat concerns about financial inclusion and provide a service that is built to adapt as economic conditions evolve.

February 20, 2023  |  by Joe Myers

As we head into 2023, Joe Myers, executive vice president, global banking at Diebold Nixdorf, explores some of the key themes having impact and driving change for the banking industry.