Showing: 10 items
Refine ByApril 01, 2024 | by Diebold Nixdorf
Explore case studies and learn how your peers leverage Diebold Nixdorf banking products and services for their success.
January 15, 2024 | by Norbert Knievel
Wherever cash, customer and financial data play a role, security must as well. These assets are some of the favored targets for attackers of all stripes – brutal physical, sneaky data, or sophisticated cyber attackers –which is why security continues to be a hot topic at the ATM. As a key pillar of financial institutions’ (FIs) service strategy, providing users with a secure transaction is not only critical to customer satisfaction but even a prerequisite.
June 12, 2023 | by Sachin Handoo
Many banks find themselves at a crucial inflection point and are evaluating how they can best use their resources to demonstrate stability and leverage existing touchpoints to reassure customers. Look no further than your ATM network!
April 10, 2023 | by Jerome Amara
ATM availability is critical to customer satisfaction. Research shows, an ATM that is out of operation is the number one source of frustration consumers have with their financial institution. In this blog, we explore how FIs can change that dynamic and deliver market-leading availability to self-service channel users
March 06, 2023 | by Tomasz Rokita
Financial institutions need to be responsive and adaptive to key trends within the market. In this blog we review three key areas of focus that are delivering tangible results across Europe right now.
November 07, 2022 | by Bill Acheson
With the right strategy and operating model, financial institutions can reduce total cost of ownership (TCO) and bring their ATM channel to the next level delivering a compelling consumer experience and business growth.
February 08, 2022 | by Diebold Nixdorf
Learn how ČSOB strategic decisions to outsource has led to increased efficiencies and reduced costs.
January 24, 2022 | by Diebold Nixdorf
Learn how Virginia Credit Union increased availability of their ATM fleet to 98%.
November 08, 2021 | by Diebold Nixdorf
Fifth Third Bank’s VP, ATM Principal Product Owner and our own Software SME explore how device monitoring can ensure higher availability, superior customer experience and increased efficiencies.
September 20, 2021 | by Diebold Nixdorf
DN liefert ATM-as-a-Service-Lösung in nur drei Monaten
February 01, 2021 | by Diebold Nixdorf
bank99’s CSO and our own SVP and Managing Director of Global Banking talk about the necessity of evaluating your efficiency ratio in and pivoting the self-service operating model accordingly.