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Refine ByApril 01, 2024 | by Diebold Nixdorf
Explore case studies and learn how your peers leverage Diebold Nixdorf banking products and services for their success.
February 19, 2024 | by Matt Dunlap
Many consumers still prefer to conduct cash transactions at the teller. As such, financial institutions need to continue to offer access to cash at the teller to fulfill their customers expectations. But how to do it in the most efficient way possible? Teller automation has come a long way already and is now ramping up to take the next big step in its development.
February 12, 2024 | by Marcelo Castro
Welcome to our exclusive blog series, dedicated to securing your self-service ATM network against emerging threats and vulnerabilities. Diebold Nixdorf’s commitment to security is ingrained in our DNA. Drawing from the expertise of our security experts, we’ve identified seven shields to secure your fleet long-term. In our security blog series, we’ll explore each shield in detail, offering invaluable insights and strategies to protect your ATM network.
January 15, 2024 | by Norbert Knievel
Wherever cash, customer and financial data play a role, security must as well. These assets are some of the favored targets for attackers of all stripes – brutal physical, sneaky data, or sophisticated cyber attackers –which is why security continues to be a hot topic at the ATM. As a key pillar of financial institutions’ (FIs) service strategy, providing users with a secure transaction is not only critical to customer satisfaction but even a prerequisite.
December 11, 2023 | by Jodi Neiding
Operational efficiency remains one of the top priorities of financial institutions. Especially in cash handling there is potential to achieve a sustainable cost reduction and simultaneous productivity improvement. How? With cash recycling. But to achieve the highest possible effect, you have to do it right.
September 18, 2023 | by Edilberto Carrioni
Despite the growing popularity of digital channels many consumers still like – and expect – to interact with a teller on a regular basis. How can financial institutions offer this service and position themselves as a trusted partner that values a personal relationship with their customers amid the high pressure to safe costs?
July 24, 2023 | by Joe Myers
Getting the right touchpoints in the right places is crucial in order to keep customers satisfied. As the ATM becomes an increasingly important delivery point for cash services, as well as often acting ‘as the branch’, how can you unlock its maximum potential?
July 10, 2023 | by Joe Myers
With AI, financial institutions can reduce the rate of ATM failures, be better positioned to address the pain points of customers, combat concerns about financial inclusion and provide a service that is built to adapt as economic conditions evolve.
June 26, 2023 | by Bernd Redecker
Last year was one of the busiest on record for cyberattacks. In this blog we explore current security trends within the financial services industry and how taking a proactive approach is the only way to stay one step ahead.
June 20, 2023 | by Peter Pizzutelli
Diebold Nixdorf has partnered with NielseniQ to conduct an annual Consumer Banking and Technology survey to understand consumer banking behaviors and attitudes. In this blog we explore the 5 distinct consumer segments identified from the survey results.
June 12, 2023 | by Sachin Handoo
Many banks find themselves at a crucial inflection point and are evaluating how they can best use their resources to demonstrate stability and leverage existing touchpoints to reassure customers. Look no further than your ATM network!