Showing: 10 items
Refine ByApril 01, 2024 | by Diebold Nixdorf
Explore case studies and learn how your peers leverage Diebold Nixdorf banking products and services for their success.
January 15, 2024 | by Norbert Knievel
Wherever cash, customer and financial data play a role, security must as well. These assets are some of the favored targets for attackers of all stripes – brutal physical, sneaky data, or sophisticated cyber attackers –which is why security continues to be a hot topic at the ATM. As a key pillar of financial institutions’ (FIs) service strategy, providing users with a secure transaction is not only critical to customer satisfaction but even a prerequisite.
June 12, 2023 | by Sachin Handoo
Many banks find themselves at a crucial inflection point and are evaluating how they can best use their resources to demonstrate stability and leverage existing touchpoints to reassure customers. Look no further than your ATM network!
May 18, 2023 | by Helena Müller
From investment decisions to how workforces operate, sustainability is a topic driving change across the financial services industry. As part of this shift to embrace sustainability, what role does trust play and how can this be embraced to truly harness sustainability effectively?
April 10, 2023 | by Jerome Amara
ATM availability is critical to customer satisfaction. Research shows, an ATM that is out of operation is the number one source of frustration consumers have with their financial institution. In this blog, we explore how FIs can change that dynamic and deliver market-leading availability to self-service channel users
March 06, 2023 | by Tomasz Rokita
Financial institutions need to be responsive and adaptive to key trends within the market. In this blog we review three key areas of focus that are delivering tangible results across Europe right now.
April 04, 2022 | by Jerome Amara
Times have changed and changing the financial services provider has become much more easy and more common than it was a few years ago. All the more reason to keep consumers happy and avoid any kind of frustration like Out-of-service ATMs. Keeping you ATM fleet running 24/7 is the goal, but how to get there?
February 08, 2022 | by Diebold Nixdorf
Learn how ČSOB strategic decisions to outsource has led to increased efficiencies and reduced costs.
January 24, 2022 | by Diebold Nixdorf
Learn how Virginia Credit Union increased availability of their ATM fleet to 98%.
June 02, 2021 | by Diebold Nixdorf
When Sparkasse Hannover outsourced a self-service fleet of more than 450 devices to Diebold Nixdorf, the bank’s objectives were to elevate ATM reliability, improve life-cycle management, simplify software updates and scale resources and capacity on-demand.
June 02, 2021 | by Diebold Nixdorf
Erfahren Sie, wie die Sparkasse Hannover das Kundenerlebnis verbessert, die Gesamtverfügbarkeit erhöht und gleichzeitig die Kosten um bis zu 40 Prozent reduziert hat.