Showing: 11 items
Refine ByApril 01, 2024 | by Diebold Nixdorf
Explore case studies and learn how your peers leverage Diebold Nixdorf banking products and services for their success.
June 26, 2024 | by Andreas Pollklaesener
With the implementation deadline of European Accessibility Act just one year away, it’s a good time to review accessibility requirements but also additional features that can make the self-service channel more accessible to everyone.
May 21, 2024 | by Jerome Amara
Financial Institutions are reducing the size and number of their branches. There are numerous reasons for this, but the main question is how can they retain a connection with their customers in the real world? In this blog we take a closer look at the potential of the self-service channel to replace branches as a touchpoint in the physical world
January 15, 2024 | by Norbert Knievel
Wherever cash, customer and financial data play a role, security must as well. These assets are some of the favored targets for attackers of all stripes – brutal physical, sneaky data, or sophisticated cyber attackers –which is why security continues to be a hot topic at the ATM. As a key pillar of financial institutions’ (FIs) service strategy, providing users with a secure transaction is not only critical to customer satisfaction but even a prerequisite.
June 26, 2023 | by Bernd Redecker
Last year was one of the busiest on record for cyberattacks. In this blog we explore current security trends within the financial services industry and how taking a proactive approach is the only way to stay one step ahead.
June 20, 2023 | by Peter Pizzutelli
Diebold Nixdorf has partnered with NielseniQ to conduct an annual Consumer Banking and Technology survey to understand consumer banking behaviors and attitudes. In this blog we explore the 5 distinct consumer segments identified from the survey results.
April 10, 2023 | by Jerome Amara
ATM availability is critical to customer satisfaction. Research shows, an ATM that is out of operation is the number one source of frustration consumers have with their financial institution. In this blog, we explore how FIs can change that dynamic and deliver market-leading availability to self-service channel users
December 19, 2022 | by Marcelo Castro
In many situations, card readers offer only a basic level of security against skimming attacks instead of securing the transaction on several layers should one fail. In this blog, we look at the different attack scenarios and how FIs can detect and prevent them.
September 08, 2022 | by Louise Coles
In addition to changing consumer behavior and the rise of challenger banks, digitization through data is playing a crucial role in the changes that are happening in the banking industry. In this blog we explore three drivers that are contributing to a more dynamic marketplace.
September 06, 2022 | by B. Scott Harroff
For all ATM attack types, the key is a comprehensive multi-layer strategy to ward against possible attack scenarios. However, cybersecurity is not one size fits all, and a careful assessment of the risk landscape should create the base for any security strategy.
June 13, 2022 | by Juergen Kisters
Be it driving growth or reducing costs, modern technology enables financial institution to transform their operations while fulfilling their consumers’ needs for innovation, security, and flexibility. Change must occur to meet the requirements of more digital-oriented consumers and compete with other digital-only competitors.