Banking Insights

March 04, 2021  |  by Bruce Pearce

IoT, AI and cloud-based technology are the main tech solutions that business leaders say will have the most profound impact on their organizations. With a managed services concept based on future-focused collaboration and technology solutions you can drive enhanced business outcomes to your self-service channel.

February 24, 2021  |  by Diebold Nixdorf

Financial institutions are at a critical inflection point: evolve their payments and transaction systems or risk being outperformed by more agile providers. We spoke with PayX Group’s COO and our own Managing Director & VP of Banking Software on how the payments market is transforming.

February 23, 2021  |  by Diebold Nixdorf

Consider capacity creation, enhanced consumer experiences and the potential of technology trends to engage, retain and grow your customer base in the digitized, omnichannel era of retail banking. Explore new managed services strategies.

February 08, 2021  |  by Chase Andrews

Would you like to drive the highest device availability, anticipate and meet the ever changing expectations of demanding consumers, all while optimizing operational efficiencies? If you don’t already enjoy this level of proactive service, perhaps it’s time to rethink your service model.

February 01, 2021  |  by Diebold Nixdorf

bank99’s CSO and our own SVP and Managing Director of Global Banking talk about the necessity of evaluating your efficiency ratio in and pivoting the self-service operating model accordingly.

November 30, 2020  |  by Dr. Benedikt Schmidt

”Do it myself” or “Do it on my behalf”. . . the continuum of where FIs see their self-service channel (and the potential for outsourcing a portion or all of it) doesn’t have to be a binary decision. In this blog, we take a look at potential learnings from outsourcing experiences in other industries to help understand the driving forces behind the rationale to outsource the self-service channel.

November 23, 2020  |  by Julie Hogan

Rising consumer demands, growth of digital natives and older users‘ improved comfort with digital. See how connectivity and IoT-enabled service help manage these dynamics to transform banking.

November 16, 2020  |  by Jean-Christophe Bouche

With the increasingly tight squeeze on delivering cost savings and business efficiencies, cash management could be an untapped hotspot for you organization? Despite a rise in digital banking, consumer demand for cash remains constant. By taking a more coordinated, automated and technology driven approach to managing the cash in your network, you can save time, remove costs and reduce business risk.

November 09, 2020  |  by B. Scott Harroff

While fraud comes in all shapes and sizes, during the pandemic, criminals switched up some of their tactics. With stay-at-home orders and travel restrictions in effect in-person, ATM attacks actually dropped. In contrast, online, cyber-based attacks increased. As we see economies reopen, stay-at-home orders expire, and travel restrictions lift, in-person fraud is beginning its uptick once again. And that means you need to be armed with the best possible protections.

November 02, 2020  |  by Jim Flannery

The stay-at-home orders have forced everyone to adapt to new ways of doing things. See how consumers, including some unexpected demographics, are changing their banking behaviors.