All Insights: 85 items
Refine ByJanuary 11, 2024 | by Diebold Nixdorf
In the age of continuous technological advancement, retailers need an open platform with the flexibility to meet their needs. Explore how Diebold Nixdorf puts the customer journey at the center of your customer experience strategy.
September 28, 2021 | by Diebold Nixdorf
The Vynamic Self-Service UI is a fast, reactive, clear, intuitive, familiar and robust user interface. It enables the best consumer experience due to its easy adaptation to different retail industries.
August 31, 2021 | by Diebold Nixdorf
Retailers are at a critical inflection point: evolve consumer and staff journeys—including store infrastructure—or risk being outperformed by more agile retailers. We encourage retailers to assess their IT and business teams to find ways to improve the customer experience and staff journeys with mobile technology. We talked to retail strategy expert Bill Inzeo and our own Anja Popp about how mobile journeys can enhance the shopping experience and offer certain segments the option they’ve been waiting for.
July 14, 2021 | by Diebold Nixdorf
Retail is being disrupted on multiple fronts: While trying to meet demanding consumer expectations, retailers need to simultaneously transform their IT landscape, ensure high availability, align well-orchestrated staff processes, offer the ultimate consumer experience across channels and at the same time be profitable.
June 24, 2021 | by Diebold Nixdorf
Customers want to be more in control of their shopping journeys, and they no longer accept restrictions and friction that slow down the buying process. In this whitepaper, you will learn how to enhance the customer experience with advanced self-service technology.
May 12, 2021 | by Reint Jan Holterman
It’s evident that handing out the smartest rewards and most appealing offers is no longer good enough. Winning and retaining customers in the post-COVID era requires retailers to reimagine their loyalty and customer engagement strategies
May 06, 2021 | by Reint Jan Holterman
Many fuel retailers fostered brand loyalty by handing out dedicated fuel cards and fleet cards, offering the possibility to accrue loyalty points for each liter or gallon of fuel purchased. These points could then be spent on non-fuel items in the store. With the shift in focus from fuel to convenience, the relevancy of these type of fuel-centric loyalty programs is evaporating. Fuel retailers must look for other ways to keep customers coming back, and to distinguish themselves.
April 28, 2021 | by Diebold Nixdorf
Our Mindshare series shares experts’ perspectives on some of the industry’s hottest and most talked-about trends. Explore the library of topics here.
April 15, 2021 | by Diebold Nixdorf
Consumers expect a personalized shopping experience. With Vynamic™ software, you will have all the tools needed to use the right data at the right time, in order to deliver unique, unexpected moments of delight that will keep consumers coming back for more.
March 24, 2021 | by Diebold Nixdorf
With a feature-rich POS environment and options to extend to self-service kiosks, now you can efficiently operate your back office and manage inventory, retail pricing and suppliers. Enhance your loyalty and engagement programs, and access real-time dashboards on your most critical business KPIs.
January 26, 2021 | by Diebold Nixdorf
DN Series™ EASY is a revolutionary self-service platform built to transform the shopping and checkout experience. DN Vynamic™ Self-Service provides an open, flexible and modular software platform that works through an open-retailing approach with flexible APIs that enable faster integration and more personalization. This allows retailers to be more flexible now and in the future, adding new functionality without rebuilding their entire technology solution.