Banking Insights

February 08, 2021  |  by Chase Andrews

Would you like to drive the highest device availability, anticipate and meet the ever changing expectations of demanding consumers, all while optimizing operational efficiencies? If you don’t already enjoy this level of proactive service, perhaps it’s time to rethink your service model.

February 01, 2021  |  by Diebold Nixdorf

bank99’s CSO and our own SVP and Managing Director of Global Banking talk about the necessity of evaluating your efficiency ratio in and pivoting the self-service operating model accordingly.

November 30, 2020  |  by Dr. Benedikt Schmidt

”Do it myself” or “Do it on my behalf”. . . the continuum of where FIs see their self-service channel (and the potential for outsourcing a portion or all of it) doesn’t have to be a binary decision. In this blog, we take a look at potential learnings from outsourcing experiences in other industries to help understand the driving forces behind the rationale to outsource the self-service channel.

November 02, 2020  |  by Jim Flannery

The stay-at-home orders have forced everyone to adapt to new ways of doing things. See how consumers, including some unexpected demographics, are changing their banking behaviors.

October 08, 2020  |  by Thomas Karakalos

ATMs remain an important banking channel, but how can financial institutions improve ATM ROI? This blog explores the options that are available to help you flip the ROI of your ATM channel from cost center to value generator. And, what to consider in terms of what you truly need to build yourself versus where you can instead partner or even outsource.

September 30, 2020  |  by Diebold Nixdorf

Diebold Nixdorf Advisory Services is a team of experienced banking professionals who can help you develop and implement channel transformation initiatives for your institution, including technology.

June 29, 2020  |  by Diebold Nixdorf

With so much happening around us, a new normal is emerging for ATM channel management. Evaluating what works best for your business (and its efficiency ratio), employees, and end-consumers will ultimately need focused consideration, including service-based solutions that can optimize your operation.

February 25, 2020  |  by Diebold Nixdorf

Gone are the reactive service days. We’re moving toward a proactive and predictive service model with modern connectivity options that enable enhanced access to the data you need to make better business decisions.

February 25, 2020  |  by Rich Johnstun

How do you manage technical information about your ATM fleet? Not the fleet itself, but rather the data about the fleet. Managing that information, and crunching that data the right way, can completely transform the way your fleet operates.

July 30, 2019  |  by Diebold Nixdorf

DN AllConnect℠ Data Engine, an intelligent data-driven service architecture, maximizes the availability of the globally proven Cross-Platform Media Engines and modules that are always connected and communicating, so your fleet runs smoothly and you get peace of mind.