Banking Insights

July 02, 2024  |  by Michael Engel

Navigating increasing competition, dwindling customer loyalty, rising costs, and a skilled labor shortage, financial institutions strive to meet evolving demand for payments. Discover how mpre agile systems boost efficiency.

March 27, 2024  |  by Helena Müller

The financial services industry faces accelerated change driven by technology and shifting consumer mindsets. Discover how adapting to emerging technologies, experimenting purposefully, and embracing sustainable practices are critical for remaining competitive and meeting evolving customer demands while ensuring regulatory compliance.

December 19, 2022  |  by Marcelo Castro

In many situations, card readers offer only a basic level of security against skimming attacks instead of securing the transaction on several layers should one fail. In this blog, we look at the different attack scenarios and how FIs can detect and prevent them.

June 13, 2022  |  by Juergen Kisters

Be it driving growth or reducing costs, modern technology enables financial institution to transform their operations while fulfilling their consumers’ needs for innovation, security, and flexibility. Change must occur to meet the requirements of more digital-oriented consumers and compete with other digital-only competitors.

November 02, 2021  |  by Himanshu Tiwari

Security approaches to meet today’s demands are not black and white anymore. Institutions must take aggressive measures to prevent any form of attack and maintain consumer trust. Network operators simply cannot let their guard down on any front—so how can they effectively manage attacks coming from every angle?

June 28, 2021  |  by Diebold Nixdorf

Our Customer Experience Team recently conducted consumer interviews designed to explore changes and concerns with the ATM experience in a post-COVID world. By analyzing people’s experiences with contactless technologies, like QR codes and NFC, we determined consumers are not only comfortable with the adoption of these technologies, but expect to see them incorporated into their ATM experiences. Read on to see the key findings of these interviews.

November 09, 2020  |  by B. Scott Harroff

While fraud comes in all shapes and sizes, during the pandemic, criminals switched up some of their tactics. With stay-at-home orders and travel restrictions in effect in-person, ATM attacks actually dropped. In contrast, online, cyber-based attacks increased. As we see economies reopen, stay-at-home orders expire, and travel restrictions lift, in-person fraud is beginning its uptick once again. And that means you need to be armed with the best possible protections.

October 19, 2020  |  by Diebold Nixdorf

The paradigm shift from a legacy to a cloud-based environment is a significant one, and fear of the unknown can undermine comfort and confidence, quickly stalling cloud conversations. But for financial institutions to nimbly deliver the kind of experience consumers increasingly expect, they must embrace the agility that can be gained through the cloud. In part 1 of this blog series, we discuss the misperceptions and benefits of a cloud-based strategy.