Showing: 10 items
Refine ByApril 01, 2024 | by Diebold Nixdorf
Explore case studies and learn how your peers leverage Diebold Nixdorf banking products and services for their success.
February 19, 2024 | by Matt Dunlap
Many consumers still prefer to conduct cash transactions at the teller. As such, financial institutions need to continue to offer access to cash at the teller to fulfill their customers expectations. But how to do it in the most efficient way possible? Teller automation has come a long way already and is now ramping up to take the next big step in its development.
September 18, 2023 | by Edilberto Carrioni
Despite the growing popularity of digital channels many consumers still like – and expect – to interact with a teller on a regular basis. How can financial institutions offer this service and position themselves as a trusted partner that values a personal relationship with their customers amid the high pressure to safe costs?
July 10, 2023 | by Joe Myers
With AI, financial institutions can reduce the rate of ATM failures, be better positioned to address the pain points of customers, combat concerns about financial inclusion and provide a service that is built to adapt as economic conditions evolve.
February 20, 2023 | by Joe Myers
As we head into 2023, Joe Myers, executive vice president, global banking at Diebold Nixdorf, explores some of the key themes having impact and driving change for the banking industry.
April 26, 2021 | by Diebold Nixdorf
The first step in laying the foundation for success is continually reassessing and evolving current strategies to determine if you are conducting business effectively. FIs should focus on streamlining processes or possibly even outsourcing tasks to drive efficiencies.
March 25, 2021 | by Diebold Nixdorf
Find out how Diebold Nixdorf can modernize your physical branch designs for the future of retail banking.
September 30, 2020 | by Diebold Nixdorf
Diebold Nixdorf Advisory Services is a team of experienced banking professionals who can help you develop and implement channel transformation initiatives for your institution, including technology.
September 28, 2020 | by Scott Weston
Merely having a deposit-accepting ATM is no longer the most efficient, convenient or fulfilling option for transaction migration. It simply isn’t a good experience for consumers or branch employees, and the cost to FIs for balancing is cumbersome. Deposit Automation technology creates the best overall experience and efficiency for migrating transactions out of the branch… especially with the acceleration of our dependence on self-service through COVID.
September 21, 2020 | by Matthew Phillips
There is plenty of inspiration to be taken from retail-banking landscapes around the globe. It’s a landscape with a lot of moving—and still emerging—parts. But, it’s an opportunity for FIs to flex their capabilities and customer-centricity, and spend time critically assessing how they will evolve their offerings to meet the needs of the (as-yet uncertain) future.
September 16, 2020 | by Jaivinder Gill
Primary digital channels, such as online and mobile, require top notch service and can provide a personalized experience for consumers. But are you struggling to bring that same consistency into your physical channels? This blog explores strategies for modernizing your ATM channel into a fleet of hyper-connected, digital devices of the future.