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Refine ByApril 01, 2024 | by Diebold Nixdorf
Explore case studies and learn how your peers leverage Diebold Nixdorf banking products and services for their success.
July 17, 2024 | by Jason Wolf
We’ve already explored the large potential savings that can be achieved with the right cassette configuration, but how should you go about finding the right configuration? What can you do and what makes sense under which circumstances?
May 02, 2024 | by Jason Wolf
Various factors put pressure on financial institutions to act efficiently. This trend has been continuing for year, but have you considered the configuration of your cash cassettes as a solution? With the right configuration there is a huge potential to create savings compared to a one-size-fits-all approach. Read the blog to find out more.
April 11, 2024 | by Jerome Amara
While financial institutions are prioritizing relationship building in their branches, the demand for cash and cash related services remains strong. How can banks reconcile these two requirements when operational efficiency and security concerns lead many to move to a cashless branch concept? Easy: You take the cash out of the branch, into the ATM and then put the ATM right where consumers need access to cash.
March 13, 2024 | by Stephan Maass
Some things are simple to learn, but take a lifetime to master. Similarly, the concept of recycling cash is simple but as we all know there is a level of complexity to it. Especially, if you want to make use of its full potential. In this blog we will take a closer look at the choice of cash cassettes and what benefits the right combination can bring.
January 15, 2024 | by Norbert Knievel
Wherever cash, customer and financial data play a role, security must as well. These assets are some of the favored targets for attackers of all stripes – brutal physical, sneaky data, or sophisticated cyber attackers –which is why security continues to be a hot topic at the ATM. As a key pillar of financial institutions’ (FIs) service strategy, providing users with a secure transaction is not only critical to customer satisfaction but even a prerequisite.
July 10, 2023 | by Joe Myers
With AI, financial institutions can reduce the rate of ATM failures, be better positioned to address the pain points of customers, combat concerns about financial inclusion and provide a service that is built to adapt as economic conditions evolve.
June 20, 2023 | by Peter Pizzutelli
Diebold Nixdorf has partnered with NielseniQ to conduct an annual Consumer Banking and Technology survey to understand consumer banking behaviors and attitudes. In this blog we explore the 5 distinct consumer segments identified from the survey results.
June 12, 2023 | by Sachin Handoo
Many banks find themselves at a crucial inflection point and are evaluating how they can best use their resources to demonstrate stability and leverage existing touchpoints to reassure customers. Look no further than your ATM network!
April 10, 2023 | by Jerome Amara
ATM availability is critical to customer satisfaction. Research shows, an ATM that is out of operation is the number one source of frustration consumers have with their financial institution. In this blog, we explore how FIs can change that dynamic and deliver market-leading availability to self-service channel users