Banking Insights

July 10, 2023  |  by Joe Myers

With AI, financial institutions can reduce the rate of ATM failures, be better positioned to address the pain points of customers, combat concerns about financial inclusion and provide a service that is built to adapt as economic conditions evolve.

July 11, 2022  |  by Diebold Nixdorf

Are you ready to optimize operational efficiency and unlock hidden savings potential of your cash-supply chain? Diebold Nixdorf’s cash recycling systems leverage years of experience to offer the most flexibility, reliability, sustainability and security. So, you can achieve both operational efficiency and enhance your customers' experience.

June 13, 2022  |  by Juergen Kisters

Be it driving growth or reducing costs, modern technology enables financial institution to transform their operations while fulfilling their consumers’ needs for innovation, security, and flexibility. Change must occur to meet the requirements of more digital-oriented consumers and compete with other digital-only competitors.

July 12, 2021  |  by Scott Weston

How are you optimizing your ATM network from a placement perspective? The best locations are situated where your consumers are going on a daily basis for their everyday shopping needs. Continue reading for some tips to ensure you get the most out of your network.

June 28, 2021  |  by Diebold Nixdorf

Our Customer Experience Team recently conducted consumer interviews designed to explore changes and concerns with the ATM experience in a post-COVID world. By analyzing people’s experiences with contactless technologies, like QR codes and NFC, we determined consumers are not only comfortable with the adoption of these technologies, but expect to see them incorporated into their ATM experiences. Read on to see the key findings of these interviews.

June 14, 2021  |  by Scott Weston

When building the foundation for a successful ATM strategy there are three key pieces of information you need to consider: Consumer Analysis, Market Analysis, and ATM Network Analysis. Each are equally important, yet very different. Careful analysis of these components will reveal areas of strength and areas for improvement in your ATM network.

October 30, 2020  |  by Diebold Nixdorf

The cloud. Open banking. Self-service and consumer experience strategies. Our Mindshare series shares experts’ perspectives on some of the industry’s hottest and most talked-about trends. Explore the library of topics here.

September 16, 2020  |  by Jaivinder Gill

Primary digital channels, such as online and mobile, require top notch service and can provide a personalized experience for consumers. But are you struggling to bring that same consistency into your physical channels? This blog explores strategies for modernizing your ATM channel into a fleet of hyper-connected, digital devices of the future.

April 14, 2020  |  by Heather Gibbins

Bankers and small-business owners have some interesting commonalities. Most small business owners are looking for anything that can make their day-to-day business easier. Interestingly enough, FIs are now finding themselves with some of the same concerns as small businesses – limited resources and virtual access to services and data, along with a re-prioritized need to transform how they conduct business and serve their customers.