Showing: 8 items
Refine ByApril 01, 2024 | by Diebold Nixdorf
Explore case studies and learn how your peers leverage Diebold Nixdorf banking products and services for their success.
June 05, 2024 | by Sachin Handoo
How Artificial Intelligence or AI will drive significant changes and new efficiencies across all industries in the future is certainly a hot topic. But did you know that AI technology is already available, tried and proven to enhance the performance of a self-service channel and drive a superior consumer experience? Discover how an advanced service model can drive significant technical improvements and deliver key business benefits.
June 12, 2023 | by Sachin Handoo
Many banks find themselves at a crucial inflection point and are evaluating how they can best use their resources to demonstrate stability and leverage existing touchpoints to reassure customers. Look no further than your ATM network!
October 17, 2022 | by Diebold Nixdorf
Learn how Valiant Bank AG expanded its digital roadmap and strengthened customer relationships with Diebold Nixdorf's ATM-as-a-Service solutions.
April 18, 2022 | by Sachin Handoo
Health-checks apply to more than just us humans. ATMs are expected to be always on, 24-7, constantly ready to process complex operations at speed for years. A perfect understanding of their lifecycle is required to ensure they stay healthy and maintain up time.
November 08, 2021 | by Diebold Nixdorf
Fifth Third Bank’s VP, ATM Principal Product Owner and our own Software SME explore how device monitoring can ensure higher availability, superior customer experience and increased efficiencies.
September 20, 2021 | by Diebold Nixdorf
Learn how bank99 partnered with Diebold Nixdorf to deliver ATM-as-a-Service solution in just three months.
November 30, 2020 | by Dr. Benedikt Schmidt
”Do it myself” or “Do it on my behalf”. . . the continuum of where FIs see their self-service channel (and the potential for outsourcing a portion or all of it) doesn’t have to be a binary decision. In this blog, we take a look at potential learnings from outsourcing experiences in other industries to help understand the driving forces behind the rationale to outsource the self-service channel.
November 06, 2017 | by Thomas Karakalos
The self-service channel is vital to providing an excellent customer experience, and ATMs do require constant care and feeding.