Showing: 9 items
Refine ByApril 01, 2024 | by Diebold Nixdorf
Explore case studies and learn how your peers leverage Diebold Nixdorf banking products and services for their success.
June 26, 2024 | by Andreas Pollklaesener
With the implementation deadline of European Accessibility Act just one year away, it’s a good time to review accessibility requirements but also additional features that can make the self-service channel more accessible to everyone.
May 21, 2024 | by Jerome Amara
Financial Institutions are reducing the size and number of their branches. There are numerous reasons for this, but the main question is how can they retain a connection with their customers in the real world? In this blog we take a closer look at the potential of the self-service channel to replace branches as a touchpoint in the physical world
June 20, 2023 | by Peter Pizzutelli
Diebold Nixdorf has partnered with NielseniQ to conduct an annual Consumer Banking and Technology survey to understand consumer banking behaviors and attitudes. In this blog we explore the 5 distinct consumer segments identified from the survey results.
May 01, 2023 | by Matthew Phillips
Many organizations within the industry are re-evaluating who they are, and equally who they want to be for the future. Repositioning banking from transactional to more of a ‘destination of services’ could be the breeding platform for renewed competitive differentiation, facilitated by digital capabilities.
April 03, 2023 | by Helena Müller
By embracing the power of innovation and avoiding commoditization, is it possible to deliver efficient and effective digital services along with a human touch? Or, has the shift gone too far and the ability to truly add value through consumer journeys has been lost?
October 24, 2022 | by Diebold Nixdorf
What kind of emotions, or motivations, impact customer journeys? Think about confidence and trust where high availability, high security and personalization would differentiate you from your competition and build appeal and loyalty, on the consumer’s terms.
September 01, 2022 | by Scott Anderson
Let’s face it, gaining product information and advice, developing a financial plan and completing the transactional tasks required for one’s daily financial wellbeing won’t ever be as emotionally gratifying as other aspects of our daily lives. …or could it be?
March 28, 2022 | by Diebold Nixdorf
If your organization is still in the planning stages of major strategic transformation, use this research to make a connection to the client personas you want to address. Translating the findings into an approach that help differentiate you from the competition.
October 26, 2021 | by Anja Popp
Dive into the latest research on the types of consumers using your banking channels. We partnered with NielsenIQ to survey 12,000 people across 11 countries. Find out what they really want in a bank.