Showing: 9 items
Refine ByJanuary 11, 2024 | by Diebold Nixdorf
In the age of continuous technological advancement, retailers need an open platform with the flexibility to meet their needs. Explore how Diebold Nixdorf puts the customer journey at the center of your customer experience strategy.
May 21, 2024 | by Matt Redwood
Experience the transformation of the fuel and convenience retail industry as it evolves into mobility hubs catering to evolving consumer preferences. Discover how self-service solutions are reshaping consumer interactions, offering convenience beyond refueling vehicles. With innovations like self-ordering terminals and AI integrations, retailers are empowering consumers to take control of their mobility experiences while streamlining operations and enhancing customer satisfaction.
November 21, 2023 | by Nino Hörttrich
Fuel and convenience retailers want to create seamless, self-service-driven experiences for fueling, charging, shopping, dining and more with solutions that connect all segments, enabling flexible deployments.
October 31, 2023 | by Bernd Kraus
The role of the fuel station has quickly emerged from a ‘petrol dispensing area’ to an access point for a whole range of convenience services that make customers’ lives easier. Learn how the forecourt plays a key role in improving the customer experience and opertional efficiency of a gas station.
September 05, 2023 | by Diebold Nixdorf
In today’s 24/7 non-stop digitized economy, system downtime is pretty close to a deadly sin. Or at least a costly sin. Business continuity in the retail store is crucial for higher revenues, loyal customers, and efficient store staff.
July 19, 2023 | by Reint Jan Holterman
The future in rooted in the past.
February 23, 2022 | by Reint Jan Holterman
There is a way to work smarter, not harder, to ensure your retail solutions are meeting consumers’ quickly evolving expectations. In this blog we explore two key areas where a new perspective can make a huge difference: digitalization of the c-store, and reducing friction in your store operations.
May 06, 2021 | by Reint Jan Holterman
Many fuel retailers fostered brand loyalty by handing out dedicated fuel cards and fleet cards, offering the possibility to accrue loyalty points for each liter or gallon of fuel purchased. These points could then be spent on non-fuel items in the store. With the shift in focus from fuel to convenience, the relevancy of these type of fuel-centric loyalty programs is evaporating. Fuel retailers must look for other ways to keep customers coming back, and to distinguish themselves.
April 06, 2021 | by Reint Jan Holterman
There’s a transformation taking place in the Fuel & Convenience retail market. It’s not just the energy transition from oil-based fuel to synthetic e-fuel, it is also the transition in focus from the forecourt to the c-store. We are witnessing c-stores increasingly becoming part of a larger retail trend, and we’re seeing grocery and convenience retailers growing “towards each other”.
January 29, 2020 | by Reint Jan Holterman
As consumer focus is shifting from “fuel-plus” to “plus-fuel,” the c-store is gaining more importance – and with that, different types of loyalty programs that go above and beyond “loyalty points per gallon of fuel” are needed.