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January 11, 2024 | by Diebold Nixdorf
In the age of continuous technological advancement, retailers need an open platform with the flexibility to meet their needs. Explore how Diebold Nixdorf puts the customer journey at the center of your customer experience strategy.
June 06, 2024 | by Matt Redwood
In today’s fast-paced retail environment, flexibility and rapid innovation are crucial. Outdated legacy systems slow down retailers but adopting a vendor-agnostic platform with open APIs and modular hardware, enables seamless integration of new technologies. Learn how this approach supports a unified customer experience, ensuring retailers meet high consumer demands and stay at the forefront of the market
February 26, 2024 | by Matt Redwood
Today’s retailers navigate a complex landscape with a myriad of challenges like labor shortages and inflationary pressures. Discover how retailers can use AI to create a cohesive in-store experience – from checkouts to consumer devices and more.
August 23, 2023 | by Guest Author - Jason Souloglou
The complex task of using traditional self-checkout terminals for fresh produce often leads to frustrated shoppers, longer queues and frequent errors. Now, our AI-based technology solves these challenges and enables customers to have a seamless self-service journey.
February 10, 2022 | by Diebold Nixdorf
When it comes to the future of retail shopping, enabling mobile journeys is the next step forward—with store-owned personal shopping devices playing a central role in enticing, exciting and engaging consumers.
January 31, 2022 | by Reint Jan Holterman
In Self-Checkout, 25% of the interruptions are caused by age-restricted items. In general, it took staff 2 -to 3 minutes to resolve an interruption. This has a detrimental effect on customer acceptance and customer confidence in self-checkout solutions. In this blog, find out how Diebold Nixdorf can help reduce or eliminate these disruptions to lead to higher customer satisfaction, shorter queues and lower staffing costs.
May 12, 2021 | by Reint Jan Holterman
It’s evident that handing out the smartest rewards and most appealing offers is no longer good enough. Winning and retaining customers in the post-COVID era requires retailers to reimagine their loyalty and customer engagement strategies
March 13, 2020 | by Arvin Jawa
Designing self-service shopping journeys can play a pivotal role in making sure shoppers find the items they need and checkout as efficiently and quickly as possible – effectively bolstering customer loyalty and driving sales.
June 27, 2019 | by Reint Jan Holterman
In part two of this series of mobile retailing, we discuss the other 5 reasons the mobile channel shouldn't be treated as an afterthought.