Retail Insights

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Blog: Embrace an Open and Flexible Retail Self-Service Customer Journey

In today’s fast-paced retail environment, flexibility and rapid innovation are crucial. Outdated legacy systems slow down retailers but adopting a vendor-agnostic platform with open APIs and modular hardware, enables seamless integration of new technologies. Learn how this approach supports a unified customer experience, ensuring retailers meet high consumer demands and stay at the forefront of the market

Blog: AI - Transforming Retail with a Personal Touch

Today’s retailers navigate a complex landscape with a myriad of challenges like labor shortages and inflationary pressures. Discover how retailers can use AI to create a cohesive in-store experience – from checkouts to consumer devices and more.

Blog: Are You Ready to Make Manual Age Verification Checks a Thing of the Past?

In Self-Checkout, 25% of the interruptions are caused by age-restricted items. In general, it took staff 2 -to 3 minutes to resolve an interruption. This has a detrimental effect on customer acceptance and customer confidence in self-checkout solutions. In this blog, find out how Diebold Nixdorf can help reduce or eliminate these disruptions to lead to higher customer satisfaction, shorter queues and lower staffing costs.

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