Banking Insights

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Blog: Accessible for all: Removing Barriers at the ATM

With the implementation deadline of European Accessibility Act just one year away, it’s a good time to review accessibility requirements but also additional features that can make the self-service channel more accessible to everyone.

Blog: Branches Are Getting Smaller, So Let Your ATMs Do More

Financial Institutions are reducing the size and number of their branches. There are numerous reasons for this, but the main question is how can they retain a connection with their customers in the real world? In this blog we take a closer look at the potential of the self-service channel to replace branches as a touchpoint in the physical world

Case Study: Improved Efficiency and Advanced Services for Argentina's Largest ATM Network

Learn how Link partners with Diebold Nixdorf to allow them to monetize new functionalities and services to improve the customer experience and expand their portfolio.

Blog: ATM Availability: How to Win the Challenge!

ATM availability is critical to customer satisfaction. Research shows, an ATM that is out of operation is the number one source of frustration consumers have with their financial institution. In this blog, we explore how FIs can change that dynamic and deliver market-leading availability to self-service channel users

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