12:00 PM - 9:00 PM
9:00 AM - 12:00 PM
10:00 AM - 12:00 PM
12:00 PM - 1:00 PM
1:00 PM - 5:00 PM
Diebold Nixdorf sees the need for an integrated ATM and cash ecosystem that includes hardware and software working together in both vertical and horizontal solution assembly using industry-standard, cloud-native technology and APIs. We believe working together is the future of banking. Hear firsthand some of our most powerful collaborative case studies from our clients.
1:00 PM - 5:00 PM
For TD Bank, a powerful infrastructure means a fully integrated solution stack that provides out-of-the-box solutions and the ability to customize them without compromising on ownership and control. Join TD Bank, an early adopter of Vynamic® Connection Points 7 (VCP 7) as they share their implementation story.
1:00 PM - 5:00 PM
General Session
From a regional perspective, AFCU will share their strategic vision for providing more modern customer experiences through video assistance, card-less services, digital integration, and more. AFCU will share how transforming backend payment operations helps them create seamless journeys at all customer touchpoints.
1:00 PM - 5:00 PM
JPMC has been on an impressive implementation journey to transform their Chase Debit Platform. Leveraging Vynamic® Transaction Middleware, their platform is now built to respond at speed in a rapidly evolving payments landscape. During this session, you will hear how this robust solution allows all JPMC debit transaction volumes to flow through a modern and scalable platform regardless of consumer channel.
1:00 PM - 5:00 PM
Are you ready to optimize operational efficiency and unlock potential for branch transformation? Let this group of credit union leaders share their individual journeys with you and how they are leveraging the benefits of video to create a more efficient branch operating model.
1:00 PM - 5:00 PM
Join the industry's leading network and core platform providers on an informative discussion for how we go to market. Our panel of experts will provide an in-depth understanding of how network partners are working to better service clients — discussing how they prioritize what they do, how they go about certifying products, and how they get things in the queue. Hear what DN is doing to create collaborative environments and why it makes good sense to deliver solutions in partnership with other organizations in the banking ecosystem. This is a "help us, help you" educational session you don't want to miss, including an introduction to DN's Banking Alliance Partner Program.
5:00 PM - 6:00 PM
Assisted digital interactions support consumer needs and drive adoption to self-service. However, only a small percentage of banking providers are “future ready.” This session will cover transaction automation, teller assist, video on demand, chat and core integration to ensure you are prepared.
6:00 PM - 9:00 PM
8:00 AM - 10:00 PM
8:00 AM - 9:00 AM
9:00 AM - 12:30 PM
An effective closed cash ecosystem can streamline processes and reduce the risk of errors or losses associated with cash handling. But if your approach to managing cash isn't holistic, can your closed cash ecosystem really be successful? In this session, DN experts will address your cash management pain points, the big questions affecting the future of banking and how to succeed in a rapidly evolving financial ecosystem.
9:00 AM - 12:30 PM
Nedbank understands the complexities of their consumers’ cash requirements, which is why they offer cash solutions to reduce the risk associated with handling cash on-site and improve operational processes while managing cash flow efficiently. Learn more about why Nedbank’s recycling journey is relevant in an evolving self-service world.
9:00 AM - 12:30 PM
Come explore the cash automation journey with top financial leaders and hear how they are leveraging the benefits of cash recycling at the self-service and branch channels to create an infrastructure that supports the evolution of a more efficient branch operating model.
9:00 AM - 12:30 PM
General Session
9:00 AM - 12:30 PM
Dive into the essentials of managing a dependable ATM fleet amidst branch resizing. Learn how to enhance financial services reliability for consumers through monitoring and remote resolution and focus on security best practices to combat rising spoofing and man-in-the-middle attacks. During this session you will discover strategies to optimize your self-service channel with an innovative ATM as a Service model, and explore the importance of cash forecasting in reducing CIT costs and managing cash residuals effectively in the current high interest rate environment in the U.S.
12:30 PM - 1:30 PM
1:30 PM - 5:30 PM
In this regulatory compliance session, we’ll discuss the risk and compliance issues you care about, including current concerns and technological changes. You will get a better sense of the regulatory landscape and critical issues you need to monitor going forward. You will also walk away with a roadmap to navigate regulatory expectations and compliance standards to help evaluate impacts and develop your individualized action plan.
1:30 PM - 5:30 PM
Breakout Session
Hear firsthand how Numerica Credit Union has embarked on their journey toward cash recycling — from the recycling opportunity for their fleet of ATMs to the benefits it could drive. You will also learn how they partnered with their network provider (VISA DPS) and DN to unlock recycling technology. This session is specifically designed for community banks and credit unions to gain invaluable insights on recycling technology and how it helps significantly reduce operational cost in managing cash at ATMs.
1:30 PM - 5:30 PM
Learn how DN’s ATM as a Service and Managed Services options close the loop on the ATM experience for clients and consumers. This session takes attendees on a journey focusing on cash forecasting and optimization, inventory management and EJ retrieval.
1:30 PM - 5:30 PM
So, you want to improve reliability and security? Join us to learn more about DN’s foundational core of Managed Services. This is a jam-packed session that includes monitoring and event management, integrated service desk, software deployment (Windows OS patching), network connectivity, plus security core, hard disk encryption (HDE), and password management (Windows and BIOS).
1:30 PM - 5:30 PM
Financial institutions are under constant pressure to cut costs and become more efficient. Many have successfully driven costs out of their branch and ATM channels, while others are in the early stages of these channel transformation strategies. In this efficiency strategy session, we’ll take an in-depth look at how to best optimize your cash ecosystem and how the new DN Series® 600V Teller Cash Recycler (TCR) is a critical piece of the puzzle. Your customers’ and employees’ experiences depend on it.
1:30 PM - 5:30 PM
In the financial services industry, trends are constantly evolving. From how consumers use cash to how they want to interact with a branch, developing your strategy around these trends is key — even if it feels like hitting a moving target. DN’s Advisory Services experts will guide you on what you need to know, and do, to keep your strategies on track and customers happy. During this interactive session, you will walk away with a better understanding of the overall state of banking performance across the industry, the role of cash and physical delivery networks and how to leverage ATM data to optimize your self-service channel.
7:00 PM - 10:00 PM
8:00 AM - 1:00 PM
8:00 AM - 9:00 AM
9:00 AM - 11:30 AM
Are you intimidated by AI? Join us for an insightful session where we will explore how artificial intelligence is revolutionizing the banking sector. We will dive into essential topics that will enable your financial institution to effectively adopt and benefit from this transformative technology. Together, we'll uncover strategies to not only embrace AI but also thrive in this new technological landscape.
9:00 AM - 11:30 AM
There is no doubt that artificial intelligence will be one of the most disruptive innovations in our lifetime. Hear how DN is committed to providing products and solutions that are more secure for the banking industry and incorporating AI into the development. Join this group of experts as they tackle it all — AI security concerns, fraud detection, prevention, mitigation, and more.
11:30 AM - 1:00 PM